We are Panthelope Technologies Limited, a company registered with the Corporate Affairs Commission, Nigeria with RC number 1285289. We operate the app Laundrybag (the “App”).
Laundrybag complies with data protection legislation such as the Data Protection Act 1998. This regulates the processing of personal data relating to you and grants you various rights in respect of your personal data.
If you buy services and register on the App or request further information from Laundrybag, we may collect the following personal data from you: your name, your email address, your billing address, your delivery address, your phone number(s), your order details, your payment details, your feedback for our services and information related to your query.
In addition, Laundrybag may automatically collect information about the website that you came from or are going to, your IP Address and Browser type.
Laundrybag also collects information about your mobile device, including a unique identifier and information about the parts of the App you visit, how you interact with it and the times you access the App. However, this information is aggregated and is not used to identify you.
Additionally Laundrybag may also collect information about your location. Most mobile devices allow you to control or disable location services in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.
The information collected by Laundrybag allows us to:
Laundrybag may employ the services of third parties to help us in certain areas, such as collection, cleaning and return of goods at/from our cleaning facilities, delivery and hosting of the App, maintenance, identity checking. In some cases, these third parties may receive your information. However, Laundrybag will, at all times, control and be responsible for the use of your information.
To help constantly improve and tailor the service Laundrybag provides to you, we may use aggregated information so that we can administer and improve the App, analyze trends, gather broad demographic information and detect suspicious or fraudulent transactions. Laundrybag may pass this information to third parties, but is not responsible for abuse of this data by third parties
If you provide a credit or debit card, Laundrybag may use third parties to check the validity of the sort code, account number and card number you submit in order to prevent fraud.
Our product and service range is always changing and Laundrybag would like to keep you up to date with details of our new products and services using the information that you have supplied to us. We may therefore also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone, SMS or email. Where you have registered as an online customer, you can opt out of this at any time by contacting us at email@example.com. If you would like to sign up for our emails, you can do this on our registration page.
Cookies and related tracking technologies
Laundrybag uses the following categories of cookies:
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the App and use its features. Without these cookies, services you have asked for such as remembering your login details or shopping basket items cannot be provided.
Category 2: Performance Cookies
Category 3: Functionality Cookies
These cookies remember choices you make (such as search parameters regarding products and services). These can then be used to provide you with an experience more appropriate to your selections and to make your visits to the App more tailored. The information these cookies collect may be anonymized and they cannot track your browsing activity on other apps/websites.]
Category 4: Targeting cookies or advertising cookies
These cookies collect information about your browsing habits in order to make advertising more relevant to you and your interests. They are also used to limit the number of times you see an advert as well as help measure the effectiveness of advertising campaigns. Third party advertising networks usually place the cookies. They remember the websites you visit and that information is shared with other parties such as advertisers.
Category 5: Social Media Cookies
These cookies allow you to share what you have been doing on the App on social media such as Facebook and Twitter. These cookies are not within our control. Please refer to the respective privacy policies of the relevant social media outlet for how their cookies work.]
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies (or disabling future cookies) you may not be able to access certain areas or features of the App.
To find out more about cookies please visit: www.allaboutcookies.org which contains further information about behavioral advertising and online privacy.
Use of Web Beacons
Some sections of our App and emails may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these sections or read our emails. Web beacons collect only limited information which include a cookie number, time and date of a section view, and a description of the section on which the Web beacon resides. We may also carry Web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.]Security
Laundrybag has implemented reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, the internet is an open system and Laundrybag cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes.Sale of the business
If our business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.Access to your information
You are entitled to see information Laundrybag holds about you. If you wish to do this, please contact us at firstname.lastname@example.org. Laundrybag may require you to provide verification of your identity and to pay an administration fee to provide a copy of the information you are entitled to under relevant data protection legislation.Updating your information
You may review, correct, update or change your personal information at any time by contacting us at email@example.com or amending your account details on the App.Third Parties
If you have any questions about this policy or your personal information, please contact us by email on firstname.lastname@example.org.